refunds & cancellation

before registration

If a payment completes but registration cannot proceed, we will resolve the issue, offer an alternative, or provide a refund where appropriate.

after registration

Some extensions have short cancellation windows and others do not permit refunds. Contact support immediately with your order ID. Renewal payments, transfers, and premium domains may have different rules.

before launch

A final policy will state each applicable grace period, fee, exception, and refund timeline before the service is made available for purchase.